RC
Refilwe C

1 reviews | Active since Jun 2015

14 Feb 2016, 08:50

Hid the menu to hide that they over charg

Had dinner at beluga waterfall on Friday the 12th February 2016. A waiter mistakenly gave me an old menu with an old lunch special price. My companions and I were happy to see how low the price was. We all order the two course lunch special thinking we will get that price. When the bill came they had charged a way higher price. We told them that that's not the menu price. They then **** and said that we seeing things. We requested the menus and they gave us the new one and knowingly hid the old menu and pretended that the old one that we saw never ever existed. The waitresses eleven said that we were the issue saying we imagining prices. The owner was then called he too had attitude and said we imagining the price and said that he noticed we have been drinking wine and that that was the reason we were imagining things.<br> <br> <br> I am very disappointed by how they handled it. It goes back to jus being fair and honest. All they should have done was merely apologize and be honest that they gave us a menu with an old price not a treat us badly and be rude. <br> <br> <br> The owner is ****y and does not care what his customers need.

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