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bluejeans B
1 reviews | Active since Jun 2016
11 Sept 2026, 07:12
Lack of communication
Excellent service to date but now I am just super frustrated! Could someone please phone me? I am NOT looking for a student advisor or a manger I would like the CEO to contact me please. This is holding up things for me.
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Bellview Institute of Distance Learning's replyOfficial
11 Sept 2026, 09:38Dear Student,
Thank you for bringing your frustration to our attention. We sincerely apologize for the recent breakdown in communication after the excellent service you experienced previously. We fully understand how critical it is to get swift resolution when delays are holding up your progress, and we regret the frustration this has caused.
We have located your details on our system. We take your request very seriously and have escalated your file and contact details directly to executive management for immediate attention.
An executive officer will contact you directly via telephone as a matter of urgency to address your concerns and ensure your matters are resolved without further delay.
Kind regards,
The Management Team
Bellview Institute of Distance Learning's reply11 Sept 2026, 09:38
Official
Dear Student,
Thank you for bringing your frustration to our attention. We sincerely apologize for the recent breakdown in communication after the excellent service you experienced previously. We fully understand how critical it is to get swift resolution when delays are holding up your progress, and we regret the frustration this has caused.
We have located your details on our system. We take your request very seriously and have escalated your file and contact details directly to executive management for immediate attention.
An executive officer will contact you directly via telephone as a matter of urgency to address your concerns and ensure your matters are resolved without further delay.
Kind regards,
The Management Team