SALON DESERVES TO BE CLOSED DOWN!

I gave them chances upon chances due to the convenience of their location, their reasonable prices and their talented Hair stylist....

However, this business does not deserve to survive! The inexperienced and unqualified laser technicians to amateur nail technicians and fly by night massage the******s are a poor combination for any successful business.

I paid for a 30min head and shoulder masssge but got a 12 minute massage by someone who does not know how to give a massage! I asked the lady what clock she is using and she said she was guessing as there was no clock there! The staff look bored and miserable, no smiles and no etiquette. I made appointments but were kept waiting. The only talented and qualified person in the salon was Denise who did a magnificent job. She was left alone to wash hair, manage the front desk, colour, cut and blow dry hair all by herself leaving customers to wait for hours! This was grossly unfair and i feel bad that poor Denise was taken advantage of especially since she was the only s****ed staff member! I complained a few times but nothing was done. This salon needs to be closed down instead of taking advantage of its customers !

The lady that does laser needs to present a certificate to clients! They need to hire qualified people and believe in treating their customers well if they want to carry on with business. I am so embarrassed to have initially referred so many people to them all of which had the same experiences as me. We will never again visit this horrible hair and beauty salon!