Response from owner

Good Afternoon,<br> <br> Firstly I am quite disgusted in you having to put us on Hello Peter. There are means and ways of handling situations, and not always taking the easy way out! We are a well known Spa and are highly recommended by our clients. Our records also show that our ongoing clients are more than satisfied on their ongoing treatments.<br> Here are a couple of answers to your complaint. Staff talking quite loud when you arrived, please note that we live in South Africa and our Africans are quite loud, due to the fact that it was when you arrived, and not during treatments, I will not make a fuss about that.<br> Unfortunately I do not believe that you waited an hour for breakfast as we give you an hour for breakfast and to gel in. Breakfast is served within 20min at the most.<br> Regarding food allergies, I truly believe that it is not our responsibility if you have any food allergies, as we are not a restaurant but a day spa. Our client record card does ask for skin and other health problems as that is the line that we are in. If you have concerns or any type of allergies concerning food, then it is your responsibility to advise us.