gP
golekane P

1 reviews | Active since Mar 2017

16 Mar 2017, 16:34

REFUSAL OF FUNDS

<p>WE HAD PAID A DEPOSIT OF R7000 TO THEM SINCE LAST YEAR SEPTEMBER TO SECURE ACCOMODATION FOR OUR YEAR END FUNCTION.DUE TO UNFORSEEN CIRCUMSTANCES WE HAD TO CANCELL THE BOOKING THE LODGE WAS INFORMED AND THEY AGREED TO REFUND US PROVIDED THEY RETAIN CANCELLATION FEE.WE WERE INFORMED THAT IT WILL TAKE 4 WEEKS FOR THE REFUND.UPON FOLLOW UP IN DECEMBER 2016 WE TOLD THAT THE FINANCE DEPT WAS CLOSED.IN JANUARY WE CONTACTED THEM WE JUST GET EMPTY PROMISES UP TO DATE.WHEN I CALL THEY INFORMED ME THAT THE PAYMENT HAS BEEN MADE BUT CANNOT PROVIDE PROOF.EVERY TIME IWE CALL IN BUT THEY NEVER HESITATE TO CALL BACK</p>

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