NB
Nico B
1 reviews | Active since Apr 2014
01 Aug 2015, 23:30
Poor service
I never received my beeld newspaper on saturday 1 august after calling beeld customer line in the morning around 11 .this is very poor service you expext the customer line to resolve a query like this and arrange delivery i would like refund please but im very dissapointed enjoy reading paper over weekends
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Replies (1)
Beeld's replyOfficial
02 Aug 2015, 11:25Hello Nicolaas40,
Thank you for bringing this matter under our attention. We have escalated the matter to our area manager.
In the meantime we have extended your subscription with a credit.
Our sincere apologies for the inconvenience caused.
Kind Regards
Anchen ****ey
Media24 News Subscriptions
Thank you for bringing this matter under our attention. We have escalated the matter to our area manager.
In the meantime we have extended your subscription with a credit.
Our sincere apologies for the inconvenience caused.
Kind Regards
Anchen ****ey
Media24 News Subscriptions
Beeld's reply02 Aug 2015, 11:25
Official
Hello Nicolaas40,
Thank you for bringing this matter under our attention. We have escalated the matter to our area manager.
In the meantime we have extended your subscription with a credit.
Our sincere apologies for the inconvenience caused.
Kind Regards
Anchen ****ey
Media24 News Subscriptions
Thank you for bringing this matter under our attention. We have escalated the matter to our area manager.
In the meantime we have extended your subscription with a credit.
Our sincere apologies for the inconvenience caused.
Kind Regards
Anchen ****ey
Media24 News Subscriptions