PK
Phuti K
1 reviews | Active since Jun 2025
16 Jun 2025, 18:02
We made a reservation with the agent by the name of Thulani Nzoyiya, he confirmed receipt of the proof of payment and said he would revert with a confirmation letter once the monies reflect
We made a reservation with the agent by the name of Thulani Nzoyiya, he confirmed receipt of the proof of payment and said he would revert with a confirmation letter once the monies reflect. To our surprise on Saturday 14 June 2025 we received an email with a cancellation letter instead of the confirmation letter that he said we would get. Their offices were closed and we are unable to get hold of them to rectify all of this and our emails go unanswered.
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Beekman Holidays's replyOfficial
17 Jun 2025, 10:54Hi Phuti,
Thank you for taking the time to share your feedback with us. We apologise for any inconvenience or frustration you may have experienced regarding your recent booking enquiry. We’re pleased to confirm that your booking funds have now cleared, and the confirmation letter has been sent to your email. Additionally, we attempted to contact you by phone, but were unfortunately unable to reach you. Should you need any further assistance, please feel free to contact us.
Kind Regards,
Beekman Holidays
Thank you for taking the time to share your feedback with us. We apologise for any inconvenience or frustration you may have experienced regarding your recent booking enquiry. We’re pleased to confirm that your booking funds have now cleared, and the confirmation letter has been sent to your email. Additionally, we attempted to contact you by phone, but were unfortunately unable to reach you. Should you need any further assistance, please feel free to contact us.
Kind Regards,
Beekman Holidays
Beekman Holidays's reply17 Jun 2025, 10:54
Official
Hi Phuti,
Thank you for taking the time to share your feedback with us. We apologise for any inconvenience or frustration you may have experienced regarding your recent booking enquiry. We’re pleased to confirm that your booking funds have now cleared, and the confirmation letter has been sent to your email. Additionally, we attempted to contact you by phone, but were unfortunately unable to reach you. Should you need any further assistance, please feel free to contact us.
Kind Regards,
Beekman Holidays
Thank you for taking the time to share your feedback with us. We apologise for any inconvenience or frustration you may have experienced regarding your recent booking enquiry. We’re pleased to confirm that your booking funds have now cleared, and the confirmation letter has been sent to your email. Additionally, we attempted to contact you by phone, but were unfortunately unable to reach you. Should you need any further assistance, please feel free to contact us.
Kind Regards,
Beekman Holidays