********* pricing! Poor Service

Completely ********* and disorganized booking agency. This agency is charging a 72% increase between peak / non peak. Completely *********. Service is very poor 1. Sent an email about a booking. Included the desired dates in my email header AND in the body of my email. 2. Receive confirmation that my dates are available and receieve a qoute. Qoute is R29800. (This is pricey, but not the shocking price I am about the share) 3. An additional email from Beekman follows stating they made an error with the dates, but have corrected said dates. No change in qoute. 4. We ask to provisionally book these dates. 5. We are then told we have lost the booking. This is accomodation for 10ppl. So managing changes with 10 x ppl is no small task 6. Contact consultant to see what we can do. Consultant then suggests a different accomodation live with me on the phone, acknowledges the dates and reccomends an alternative. Alternative is +/- R35000. Consultant acknowledges that new reccomendation is more than original qoute. Consultant reccomends we move our dates from the 1st - 4th, to 5th - 9th. 7. Change accepted and provisionally booked 8. New price (not even in qoute, but within an email body), is now R51 500. This is a 72% increase in price. 72%!!!

No one available to escalate this entire poor service process

No one available to escalate the completely ********* price change.

I am flabbergasted. We could stay at a fully catered Tintswalo accomodation at that price increase.