They don’t care about customers at all!

I made and payed for a booking 3 months ago. I received various messages confirming and guaranteeing the booking, as I have payed way ahead of time. There were still many units open as well. On the departure day, I get a vague message on the Booking app saying that Beekman cancelled my booking due to overbooking. My car was packed, I was ready to go. Instead I had to sit for hours on the phone trying to find someone that can sort it out. It took 10 calls, 3 hours to be put through to someone that can tell me that the message was indeed true. The sad look on the kids faces that we cant go on holiday because Beekman operates it like an airline that overbooks and cancels booking literally the last minute. I will now stay clear of any Beekman properties.