1 reviews | Active since Aug 2016

02 Oct 2024, 09:11

Terrible refund process

The refund process is terrible. I don't know why there is not a button for this so that you don't have to keep begging the agents to do their work and give you feedback promptly. I basically have to beg Vusi Sibisi for feedback.

This is really frustrating.

0
Replies (1)
Beekman Holidays
Beekman Holidays's reply02 Oct 2024, 16:04
Official
Dear Thabang

Thank you for your review. We are truly sorry that this has been your experience, but confirm having been in communication with you as we work to resolve your query. 

Have a lovely afternoon, and we will be in touch again to give you further feedback.

Kind Regards
Beekman Holidays