MT
Mampho T

1 reviews | Active since Feb 2021

01 Feb 2021, 13:06

REFUND

I AM VERY DISAPPOINTED THEY ARE UNPROFFESSIONAL , I SPOKE TO 3 CONSULTANTS FROM LAST WEEK THE 28TH OF JANUARY 2021 AND IT SEEMS LIKE NO ONE CAN ASSIST ME WITH MY REFUND. NOW AFTER 4 DAYS I AM TOLD I NEED TO FILL IN A REFUND FORM, WHY DIDNT THE OTHER 2 CONSULTANTS SEND ME THE FORM? WHY DO I HAVE TO GO BACK AND FORTH FOR MY REFUND? NOW I HAVE TO WAIT ANOTHER WEEK OR WHO KNOW HOW LONG WILL I BE WAITING BEFORE I CAN GET A RESPONSE. IF YOU DONT CALL THEM THEY NEVER RESPOND TO EMAILS WE SEND THEM, THIS WILL BE MY LAST TIME USING ANYTIME HOLIDAYS

BAD SERVICE

0
Replies (3)
Beekman Holidays
Beekman Holidays's reply04 Feb 2021, 15:40
Official
Hi Mampho, the matter is in the process of being resolved. Kindly refer to our mail dated 3/02/2021.
Regards
Anytime Holidays
MT
Mampho T's update11 Feb 2021, 11:14
Reviewer Update
Thank you to Vanessa Jacobs for helping me, my husband had to call Anytime Holidays because I couldnt take it anymore. Vanessa Jacobs seems to be the only person who knows what she is doing there, we got our refund 3 days after she helped us
Thank you for the great help Vanessa
Beekman Holidays
Beekman Holidays's reply11 Feb 2021, 11:55
Official
Hi Mampho T
We are glad to hear that you query has been resolved and that Vanessa was able to restore your faith in our service ethics.

Anytime Holidays