Poor customer service and booking policies

Have stayed at The Kingdom resort now for business for the last 3 years and at time for more than a week. Had to do an emergency booking for work and Beekman Holiday bookings refused to make a booking for a EFT instant payment or even a credit card payment at the venue to the value of +R6k worth. I would most definitely not stay there in the future and would look for other resorts that have a better booking in services. I enjoy the resort and all it has to offer but the booking service is poor and agents have a lot of attitude.