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sharne C

1 reviews | Active since May 2017

03 Jun 2021, 16:39

I feel ******!!!

All I can say is - Before you book with anytime holidays make sure you check around.

I have a booking with Cayley Resort next week. And this week decided to go onto their direct website Low & Behold theres a Hot Deals that gives you a different page. Phoned the lady I was dealing with who was extremely Pleasant, saying the reason why mine is more expensive by R1500.00 is because I'm paying admin fees.

I am beyond confused. Same room, just different websites yet Anytime Holidays go by saying they are cheaper compared to other places.

This already left a bad taste in my mouth about this holiday because I feel like that's my hard earned money for Admin fees!

Thank you Anytime Holidays I wont use you guys again

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Replies (5)
Beekman Holidays
Beekman Holidays's reply04 Jun 2021, 09:48
Official
Hi Sharne, thank you for your comments - we will revert shortly. Your reference number is ***. Regards Anytime Holidays 
Beekman Holidays
Beekman Holidays's reply07 Jun 2021, 14:52
Official
Hi Sharne,  under normal circumstances, our Anytime Website offers an additional discount of 5% automatically and if there are any other specials running (as with hot deals), there would be other discounts app**** according to the promotion at the time if the booking is made online. You are welcome to book through our call centre, but we encourage you to always check out our website www.anytimeholidays.co.za for any online specials before you do so. Also, keep an eye out for our newsletter which provides details of all specials available whether through the call centre or website.
Regards
Anytime Holidays

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sharne C's update17 Jun 2021, 15:01
Reviewer Update
I only book via Anytime website. only once i went onto Cayley Resorts actual website was there a discount but not on your website
Beekman Holidays
Beekman Holidays's reply17 Jun 2021, 16:46
Official
Hi Sharne, bookings via the Anytime/Beekman Holidays website always carry a discount or added benefit because a customer is booking online. We will however again look into the matter and we will revert.
Regards
Beekman/Anytime Holidays
Beekman Holidays
Beekman Holidays's reply28 Jul 2021, 12:37
Official
Hi Sharne, we have again looked into the matter and we cannot find where it appears on our website that the inventory in question was R 1 500.00 cheaper on 3/6/2021 than booking through the call centre - there is a discount for booking online, but not to that amount.
Regards
Beekman/Anytime Holidays