KM
Kathryn M
1 reviews | Active since Aug 2024
16 Aug 2024, 13:48
Beekman Holidays
<div>We booked in June a 4 unit villa with the booking confirming all amenities are available, specifically the kingdom resort water park which was the entire reason we booked, we now recieved an sms 1 week before our arrival that due to maintenance the said waterpark will be closed for maintenance, however this notice is sent too late for us to cancel as they expect you to cancer 20 days in advance or you lose all your money from booking. This is misrepresentation and false advertising of their services and should have been notified of this lacked service well in advance as this would have changed our booking to somewhere else.</div>
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Replies (1)Beekman Holidays's replyOfficial
16 Aug 2024, 16:46Dear Kathryn
We acknowledge your comments and confirm that a Consultant has since been in contact with you regarding your query.
Have a wonderful afternoon further.
Kind Regards
Beekman Holidays
We acknowledge your comments and confirm that a Consultant has since been in contact with you regarding your query.
Have a wonderful afternoon further.
Kind Regards
Beekman Holidays
Beekman Holidays's reply16 Aug 2024, 16:46
Official
Dear Kathryn
We acknowledge your comments and confirm that a Consultant has since been in contact with you regarding your query.
Have a wonderful afternoon further.
Kind Regards
Beekman Holidays
We acknowledge your comments and confirm that a Consultant has since been in contact with you regarding your query.
Have a wonderful afternoon further.
Kind Regards
Beekman Holidays
