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Mukondeleli M

1 reviews | Active since Aug 2022

16 Oct 2024, 14:32

Delay in Refund of bookings ( Beekman holidays & Kingdom resort)

I am experiencing a bad service from them working closely with the Kingdom resort I booked and i made a partial payment my bookings were cancelled due to full requirements however its been 2 weeks now trying to get my refund back, i have never experienced a long awaiting refund process with other resorts i am not happy !! Consultants assisting with my case Jade and Cindy

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Replies (1)
Beekman Holidays
Beekman Holidays's reply16 Oct 2024, 16:01
Official
Dear Mukondeleli

We acknowledge your comments and are sorry to learn that this has been your experience. In wanting to assist, we tried to contact you, unfortunately to no avail. We have however corresponded further with you via email. 

Should you need further assistance, please feel free to reach out to us. 

Kind Regards
Beekman Holidays