JV
JACQUES V
1 reviews | Active since Feb 2023
28 Feb 2023, 15:00
Beekman canopy paint peeling
I Bought what I believed to be a high end top quality canopy with my Ranger only to have the paint peeling off the roof to such an extent that I have removed the canopy and stored it in my garage. When I reported this on 9 Dec 2022 Lourika Johnson said she was going to talk to the warranty manager but she has not answered any of my subsequent mails. I suspect the warranty manager is of the opinion that a Beekman canopy is only supposed to last as long as the warranty. I find it unbelievable that a canopy that has two 20cm patches on the roof where the paint has come clean off can be regarded as fair workmanship by Beekman. I wish I could post pictures.
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Replies (1)Beekman Canopies's replyOfficial
12 Sept 2023, 11:21Good Morning Jacques,
Thank you for raising your concern. Sincere apologies for only replying now, we had issues connecting to this service platform.
Has you issue since bene resolved by our warranty team? if not, will you mind please sending me a description and pictures of the issue you are experiencing so that we can escalate it please?
Please send to: ***
Thank you
Kind Regards
The Beekman Management Team
Thank you for raising your concern. Sincere apologies for only replying now, we had issues connecting to this service platform.
Has you issue since bene resolved by our warranty team? if not, will you mind please sending me a description and pictures of the issue you are experiencing so that we can escalate it please?
Please send to: ***
Thank you
Kind Regards
The Beekman Management Team
Beekman Canopies's reply12 Sept 2023, 11:21
Official
Good Morning Jacques,
Thank you for raising your concern. Sincere apologies for only replying now, we had issues connecting to this service platform.
Has you issue since bene resolved by our warranty team? if not, will you mind please sending me a description and pictures of the issue you are experiencing so that we can escalate it please?
Please send to: ***
Thank you
Kind Regards
The Beekman Management Team
Thank you for raising your concern. Sincere apologies for only replying now, we had issues connecting to this service platform.
Has you issue since bene resolved by our warranty team? if not, will you mind please sending me a description and pictures of the issue you are experiencing so that we can escalate it please?
Please send to: ***
Thank you
Kind Regards
The Beekman Management Team
