POOR AND UNACCEPTABLE SERVICE!!!!

I ordered a bed on the bed zone website on Friday 29/11/2024, it stated same day delivery which I liked so after completing my purchase I was sent an SMS stating I will be called shortly which never happened,i then contacted their warehouse and was told that they will call me back, it never happened, i then tried multiple times to contact their customer service which i never got to through to speak to an agent, it has been very frustrating because why put same day delivery on your website, create expectations to your customers but fail dismally.

They have poor communication channels, poor service and above all they cause frustration and inconvenience to customers who support them.

I doubt i will ever buy from them in the future.