KM
Kabelo M

1 reviews | Active since May 2024

10 Oct 2025, 11:57

Lack Of Service and Urgency

I bought a Bed which was Faulty, I have been waiting for the replace bed for over 3 Months. I have been paying for a mattress protector which I have never seen. But I pay my Account. No one has followed up to check if I have received the replacement mattress with the mattress protector.

0
Replies (3)
Bedzone
Bedzone's reply10 Oct 2025, 12:59
Official
More information was requested via email. 
Bedzone
Bedzone's reply14 Oct 2025, 18:55
Official
We acknowledge and are in receipt of the complaint/enquiry An agent will be in contact within 48 hours.

Bedzone
Bedzone's reply23 Oct 2025, 15:52
Official
Dear Mr Maleka

Please be advised this matter has been amicably resolved

Yours faithfully
Lewis Stores