LA
Ligia A

1 reviews | Active since Jul 2012

13 Aug 2024, 23:02

False adverti*****t and terrible customer service

I ordered a bed online last week Thursday and o It clearly states same day delivery in Gauteng. It is now almost a week later and I have not had any confirmation as to when I'm getting my bed and the useless call center says their turn around time for an enquiry is 24 hours. It has been more than 24 hours and there has been no communication. False advertising and terrible customer service. I would never recommend BEDZONE to anyone.

0
Replies (2)
Bedzone
Bedzone's reply13 Aug 2024, 23:16
Official
We acknowledge and are in receipt of the complaint/enquiry. An agent will be in contact within 48 hours.
Bedzone
Bedzone's reply15 Aug 2024, 13:09
Official
Dear Miss Agrela

Please be advised this matter has been amicably resolved

Yours faithfully
Lewis Stores