MK
Michelle K

1 reviews | Active since May 2019

03 Dec 2024, 17:32

Don't buy a bed from Bedzone

Very, very, very bad service!!! I have never received such poor service ever. I bought a bed on Saturday and was told that delivery would be on Monday. It never arrived as they phones the alternative number and not my number to arenage the delivery. When i called to find out what was happening, they said it would be delivered on Tuesday before 14h00. It's now Tuesday, 17h30 and the bed is still not deliver. They don't even call back to let me know what is happening and now they not even answering their phone. This was at Bedzone Mall of the South. We have payed and everything and now can't get our bed and stuff. The service is disgusting!!!

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Replies (1)
Bedzone
Bedzone's reply03 Dec 2024, 18:06
Official
We acknowledge and are in receipt of the complaint/enquiry. An agent will be in contact within 48 hours.