1 reviews | Active since Aug 2016

27 May 2020, 12:07

Bedstar is a dead star

I ordered a bed from Bedstar and was told it would be delivered n 25th May between 8:30 and 10:30 am. The delivery did not arrive. I contacted the transport company and they told me that the wrong service had been booked by Bedstar. No-one from Panther Group or Bedstar informed me that the delivery was cancelled. I spent 2 days trying to contact Bedstar by phone and e-mail with no response. Eventually i got hold of the transport contractor and they informed me that Bedstar had not made e new booking. So my bed is sitting in a warehouse whilst both the manufacturer and the transport company do absolutely nothing. I made a new booking on behalf of Bedstar. This is appaling service and should be avoided.

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