Cheap chipping products

Purchased a 3/4 bed for my 2 year old daughter in 2014 August. <br> I took images of the bed as it was chipped and paint was peeling.<br> Note-daughter is 2 years old. At the time when the bed was purchased she was a year. So she doesnt utilise the bed as much only during the day for naps.<br> <br> Once i reported the peeling paint. I get a response the following response<br> <br> ''Morning Mrs Jeremiah.<br> <br> You're right - it does look horrible but it's not peeling paint that we see here but chips, usually caused but knocks. Peeling resembles flaking off of paint in quite large pieces and I see no evidence of either of peeling or flaking.<br> If I had to hazard a guess I would say the damage is that of chips caused by being knocked by a hard object of sorts.<br> <br> We pride ourselves of delivering quality products that we back to the hilt and always honour our guarantees. Customer satisfaction is important to us - Based on what I see here this is not a problem that can be addressed under guarantee. <br> <br> Regards.<br> <br> Alwyn<br> <br> Clearly the product sold to us was of cheap product/wood. Disappointed. <br> <br> DONT BUY FROM THEM, they dont have guarantee over their products.