Bad service

<p>I bought two beds at beds from home at Cape Gate branch January 2016. </p> <p>My mother phoned in to the Cape Gate branch,as we all know a phone call is not proof as you don't have anything on black and white.</p> <p> </p> <p>i have sent my first email to them in May.</p> <p>.A lady responded to my email saying.</p> <p>"Good day</p> <p> </p> <p>I have sent this Mail to our factory,they will help you in regards to the complaint.</p> <p> </p> <p>Best Regards</p> <p>Leslie & Marelize</p> <p>Cape Gate</p> <p> ********** "</p> <p> </p> <p>this is email was received on the 26 May 2016. </p> <p> </p> <p>I have never heard from Beds from Home again.</p> <p> </p> <p>I have send them an email again today, stating that the foot piece of the bed broke.</p> <p> </p> <p>The customer service is really unacceptable.</p> <p> </p>