Poor Service

Well basically in September last year I bought a bed from Beds for Africa and by April this year this pillow top bed had started caving on the middle of the bed. We called the store and they did get the supplier to come have a look and they guy took the bed mattress away and apparently \re-packed"the upper section because the bed a taken its normal indent of 4cm. The problem persisted. We have called on numerous occasions and was told this is normal indentation for a pillow top. So know we have are sleeping in the middle of the bed cos Beds for Africa are now refusing to respond as there is nothing further they can do to assist us with the R5 000 bed that's now giving us back pain. It seems like they are pulling time for the warranty to expire. I have also been to the store and spoken to the Manager an once he stores your number on his fone he never takes your calls or return your calls. the sales person Olivia also has a major attitude as if we are irritating her by calling. If they cant fix it then I want a new bed. """