1 reviews | Active since Sept 2011
BEDS FOR AFRICA NOT TAKING RESPONSIBILITY
I SPENT R17,000 ON A BED FROM BEDS FOR AFRICA LAST YEAR MAY/JUNE, THE BED WAS SOLD TO ME BY TREVOR AS THE BEST BED ON THE MARKET, ABOUT A MONTH LATER I WENT BACK AND SAID I WAS NOT HAPPY WITH THE BED BECAUSE OF THE EXCESSIVE MOVEMENT BETWEEN PARTNERS. SERTA SENT OUT THERE COMPLAINTS LADY TO CHECK THE BED ABOUT TWO MONTHS LATER, THE BED WAS THEN REPLACED. A FEW WEEKS LATER I HAD THE SAME COMPLAINT WENT INTO THE STORE AND THEY SAID THE SERTA COMPLAINTS LADY WILL BE IN TOUCH FOR ANOTHER INSPECTION. SHE CALLED AND SAID SHE WAS TO BUSY BUT WOULD LOG THE SAME COMPLAINT AGAIN AND THE THAT THE FACTORY WAS BUSY WITH A NEW RANGE SO I COULD ONLY HAVE A NEW BED IN MARCH 2015, I AGREED TO WAIT, I FOLLOWED UP IN MARCH, I WAS TOLD FROM MAVIS IN THE FOURWAYS STORE A NEW BED HAD BEEN ORDERED I ASKED WHAT BED BECAUSE I HAVNT AGREED TO ANY NEW BED, THEN I WAS TOLD IT WAS A COMFORT ISSUE AND THE BED WONT BE REPLACED. THE BED WAS SPECIFICALLY SOLD TO ME THAT I WONT FEEL MOVEMENT BETWEEN PARTNERS. THE SALESMAN FROM BEDS FOR AFRICA NO LONGER WORKS THERE. I WAS PUT ONTO THE AREA MANAGER GEORGE WHO BASICALLY IS SAYING BAD LUCK I PURCHASED THE WRONG BED FOR MY COMFORT AND NOTHING CAN BE DONE.
