Customer Service is suppose to be Everything

I’d just like to INFORM you against a Company called Beds & All which I have given enough time to resolve my query but I just simply get ignored not so much as an apology for the false advertising .I was informed someone would attend to the matter but sorely nothing has come from it . SO to my demise I ordered a REST EASY LUXURY KALAHARI QUEEN BED @ R3650.00 December 7th 2017 .Same evening the bed got delivered I was amazed at the speed of delivery I thought WOW not for one second had I thought I was being ****med with a 15 year warranty ,It was neatly covered in plastic but when I removed the plastic it was not the bed I ordered which I made the company aware of the very next day but most business close around Dec ,In any event I requested a refund on the 19th December simply got ignored ,But left it assuming not such a big deal @ the time the bed was ok eish,everything seemed in order, Not until I have raised that the bed is only 6 months and makes all sorts of sounds and the middle of the bed has a slope, I have more chiropractor bills than I can count ,Sometimes Affordability does not save us from debt If ever you are buying a new bed it should be an investments for a good night’s rest, use a lucrative company of which there reputation proceeds them , even if it means you have to get into debt don’t make the same mistake I made .There service is simply disgusting . We currently can’t even sleep on this bed how inconvenient. I Further feel it’s my moral responsibility to tell the public of the service and quality of product I received. Please share to as many people as you. Regards Someone who cares