Dissatisfied

I bought a King slumber night bed & a Queen slumber night bed on the black Friday special from Beds to go on Quality Street, this store just open an had a opening sale, I payed 4000r for the queen which was a bargain seen that the retail prize is 6000r, to my surprise when I opened the bed on the Sunday afternoon after it was delivered Saturday morning to find that it had a hole in the mattress of Queen size Bed, very disappointed an discouraged at Beds to go on Quality street Jacob's what a shock that a bed that has a 20 year warranty an a 1 year guarantee can be delivered damaged before even used