Bedworld

On 18 January I ordered a bed online from Bed World, they happily took my money and confirmed the order by email. On 21 January, I sent an email requesting delivery date. No response. On Monday 25th January I phone the sales helpline but the number was not available. I went to online chat and requested a delivery date. They said they were waiting for stock and that it was meant to be received last week. They offered a bed that is able to take 10kg less weight and is R200 cheaper (although they claim it is the same price). They said if I want that bed it could be this week or next week or I could upgrade and pay and extra R2000 - really!!!!! If you do not have stock why are you selling the product. Appalling service.