Bad service

Good day

I would appreciate if I receive feedback regarding a judgement on my name which was added by your company. I did not receive any notice to attend a court hearing or any notice to sign for a judgement. A tracer came to me in 2023 to set up payment arrangements. I then sett92 of my 3 accounts and continued arrangements for the last account with african bank Now I see a judgement was added to my name without any correspondence between your office,African bank and myself. This service is unacceptable. I have called numerous times to no avail for proof I was served a notice to appear or if payment is not met I would have a judgement. There has been no communication or correspondence from your office with me I have an arrangements currently with African bank and not with you company. Please remove this judgement as it's causing dire stress to my mental health. The way ypur office has carried this is not of the law. I called your offices and they cannot even locate my file for 3 weeks. What company can't locate a file and call me back I have to be running after them. I require urgent response as correct steps were not followed. How can I be paying two places for the same account Regards Nicole