Terrible customer service from owner

<p>On Saturday I phoned the salon for an last minute blow wave I was told with 45min to go until closing that they can't take me, I was very confused and asked again if was was there in a minute would they still not be able to do a blow wave in 45 min, the receptionist reluctantly agreed. I arrived and the salon didn't have a single customer just the staff sitting around waiting anxiously to leave. I was finished by 5:05 and would have been done sooner had the receptionist not ignored me. I put the bad experience behind me. I got the biggest shock when I got a phone call from</p> <p>the owner Krystal on Monday morning telling me that I'm never to ask her staff to do a blow dry again as they need to go home. This is the first experience I have had where the owners attitude is one of the staff are always right and the customer is always wrong. This is the worst experience I have had in any salon and won't be returning there. I will spread the work on the motto of this business. It is totally unacceptable that a business owner would make assumptions and go out of her way to bully a client and waste my time phoning me about such drivel. </p>