YR
Yvonne R

1 reviews | Active since Jul 2025

30 Jul 2025, 10:33

Yvonne Roman

I'm so unhappy with bears in wynberg I bought a wardrobe in April this year which cost 16K the wardrobe was so big the assembler had to come assemble it in my room that very same day the the guy showed me when he took it out of the box it's faulty that very same day I took a picture n sent it to the guy that helped me till today they giving me different stories of how they going to fix it I'm definitely going to unsemble that wardrobe and take it back to the store

0
Replies (3)
Beares
Beares's reply31 Jul 2025, 08:40
Official
We acknowledge and are in receipt of the complaint/enquiry An agent will be in contact within 48 hours.

YR
Yvonne R's update31 Jul 2025, 13:47
Reviewer Update
I'm so sick and tired of hearing the same story even customer care is so useless keep on hearing an agent will call you back bt nobody phoning me back for me its just come out and fix this thing...I wudve understand if I don't pay them but each n every month I'm paying not skip once...bt if I skip 1 payment they call you holeday asking when are you paying they re really ridiculous
YR
Yvonne R's update31 Jul 2025, 13:51
Reviewer Update
Even the stock clerk lie to me telling me that they do have the part in the warehouse he need to confirm with the assembler till today no communication....I'm.defnitely gonna show them what I'm gonna do I'm sick and tired of there bad service....