1 reviews | Active since Dec 2016

31 Mar 2021, 09:19

Worst and most disrespectful service

Worst and most disrespectful service ever. I bought a lounge suit and reported to the Wolmaransstad branch that the leather is peeling of on some places in January. No response. I phoned the consumer line and the branch came to look at it. No response. I phoned the branch only to get sworn and screamed at by the 2ic. I will never buy anything from these people again.

0
Replies (2)
Beares
Beares's reply31 Mar 2021, 12:26
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 714741
Beares
Beares's reply31 May 2021, 09:16
Official
Dear Miss Deetlefs

Please be advised the matter was amicably resolved

Yours faithfully,
Lewis Stores