VERY BAD CONSUMER SERVICE FROM BEARS TZANEEN

I went to Bears, Tzaneen on Saturday and bought a base and mattress from the Branch. After choosing my base and mattress the sales lady wrote me an Customer Order for the amount or R6 600 which I proceeded to pay in full. The saleslady then told me that they will deliver my base and mattress on Saturday. After returning home the sales lady phoned me and informed me that they cannot deliver my base and mattress as I have paid R 1000 short on the price. This is not possible as I have paid what the sales lady told me. I really think this is a matter for head office to sort out but after complaining at head office they only told me to sort it out with the branch manager who is refusing to deliver my bed as they are R 1000 short in payment. I did not paid an amount I wanted to, I paid the amount that the saleslady gave me and wrote on the Customer order. In the meanwhile the saleslady changed the amount after I signed the R 6 600 amount and know they want me to pay R 1 000 more. I really think this is not fair and that head office should get involved and this mess sorted as I paid the price that was asked of me in full and now I want my base and mattress delivered to me, ASAP