Unsatisfied customer

I think I am writing a review for Beares for the 100th tine. I sent Piet, former regional manager (I was not aware he was no longer with beares). I am writing due to dissatisfaction with the products I bought last year which is a bed, headboard and dressing table. since I bought them 3 of the bed legs have broken their porcelain is too weak. 2 of the legs broke in December and the 3rd leg broke couple of weeks ago as I was climbing the bed to sleep. I am an adult in no way do I jump or put bricks on the bed. Piet informed me that he will relay the message to the head office and a manager from the store did contact me an unfortunately I was in a meeting and asked her to call me back after 12h00 but never did. I was suppose to get another cable for the headboard lights as the one it came with did not work, to date I am yet to receive mind you this was in July, yet I missed 1 payment the QQ team was coming to my office almost everyday and my residence but when they need to fix things on their side they are quiet. I am not paying value for my money here but when they want their payment you will be harassments to a point at they don't even want to make arrangements with you. My mother years back was a Beares customer and never received such treatment. I commend Aus' Yvonne for always trying to assist me, but at this point I am only willing to speak to David who has also helped me tremendously and in a humanly way to resolve this issue. I am not going to pay for products that are not up to standard, I know my consumer rights. Until I get a new headboard light cable and fixed porcelain legs you not getting a cent from me.