VS
Veliwe S

1 reviews | Active since May 2017

11 May 2017, 18:39

Unsatisfactory service (Fridge Repairs)

<p>I bought a fridge from Bears, it is got a warranty. Last year in 2016 the door had been damaged, i repoted the damaged in November last year and the fridge is not working. They promised to send service provider to fixed it but up until today the fridge is not fixed. Even yesterday i was at the store coplaining about the same thing tellling that they are waiting the service provider, now i do not have a fridge as we speak.</p> <p> </p> <p>Hope to hear from you soon</p> <p>Thank you</p>

0
Replies (2)
Beares
Beares's reply12 May 2017, 08:48
Official

We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.

Our reference number is: 569665

Beares
Beares's reply16 May 2017, 08:42
Official

Please be advised that the matter has been resolved amicably.