UNHAPPY CUSTOMER

I WENT TO BEARS PARYS STORE ON THE 8TH FEBRUARY TO COLLECT A INSPIRE BOOKLET, I THEN PHONED THE LADY JENIFER AT THE PARYS BRANCH THE VERY SAMEDAY TO ORDER MY SANDRA 2 BEDROOM ROOM 15 PIECE COMBO SET. SHE REP**** THAT SHE WOULD GET BACK TO ME, WELL A WEEK PASS AND I HAVE TO CALL AGAIN THIS MORNING 15/02/2022 TO FIND OUT IF SHE COULD MANAGE TO FIND THE SET FOR ME WELL TO ME IT LOOKS LIKE SHE DIDN'T KNOW WHAT I WAS TALKING ABOUT, SHE CALLD ME BACK BUT WITH OUT ANY SUCSESS OR POSITIFE ANSWER ALL SHE SAID TO ME IS THAT MR CROUSE SAID THEY CANT GET IT IT ONLY COMES IN A 24 PIECE LUXURY. WELL I DON'T WANT A 24 PIECE AS I WANT A 15PIECE COMBO SET. HOW IS IT POSSIBLE THAT THEY CANT MANAGE TO GET WHAT A CUSTOMER WANTS AND ASK FOR WHY ARE THEY ADVERTISE IT IN THE BOOKLET. I THEN PHONE HEADOFFICE AT THE FOLLING NUMBER*** I SPOKE TO A LADY THERE AT COMPLAINT CENTRE SHE THEN WANTS MY ID NUMBER TO GETHER WITH MY FULL NAMES WHAT HAPPEND TO THE POPI ACT, AS I DONT HAVE ANY ACCOUNTS WITH BEARS, I NORMALLY BUY MY STUFF IN 3 INSTALLMENTS AS CASH, SO WHEN I ASK HER FOR HER NAME SHE THEN GOT VERY AGGRESIVE WITH ME HER NAME IS A CERTAIN PAM, I ASK FOR HER SURNAME SHE REFUSES TO GIVE IT TO ME ONLY THE REF NUM 751822, TO LOG A QUERY, NOW I WANT TO KNOW WHY SHE ASK MY DETAILS. IM NOT GONNA LEAF THIS MATTER HERE AS I'M GONNA SEAK LEGAL HELP WITH MY ATTORNEYS AS TO WHY SHE ASK FOR PERSONNEL INFOMATION. THE POPI ACT IS THERE TO PROTECT YOUR DETAILS AND NOT FOR ANY BODY TO HAVE IT IN THERE HANDS, I ALWAYS BUY MY STUFF AT BEARS AS A CASH DEAL BUT NOW I'M VERY SCARED TO DO ANY DEALS WITH THEM ANY MORE A VERY UNHAPPY CUSTOMER. CELL NB ***