Unexpected visited

My son brought furniture at bears and he had a break in the furniture was ****** he reported at the police opens a case reported at bears what happened insurance replace all the things he lost but the was access fee that was supposed to be I paid it as his mother because my son is norlonger working so I had to pay on his behalf the furniture shop delivered the furniture it over a year now this morning the staff from bears came to my house around 6 am in the morning I don’t know for what they didn’t even call me or communicate with me in any form they just decided to come to my house with no reason when I called the store during the day the was no proper explanation why they came to my house that early in the morning