Thank you for attending and resolving my Grievance.

I would Like to extend my gratitude to the following people: (1) Johan Nell (2) Carol Joe Mars (3) Colleen Smal (4) Jason Baadjies and Hynrigh May ( the two friendly driver who delivered my goods)

You took my grievance with such proficiency and treated it as a matter of urgency. It is people like you who are the epitome of what going beyond the line of duty means. I am grateful to each and every one of you for the best customer service you gave me from the first call I Received from Mr. Nell to the last message I Received from Ms. Smal. May the service you gave me not only end with me.

Thank you very much.