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sabelo Z

1 reviews | Active since Nov 2016

27 Jan 2020, 13:03

Television complain in Vrheid branch very poor services

my fiancé and I bought the TV in Vryheid branch, we went to the branch to complain about the TV in December 2019. we were told that warehouse is closed. since than no one called us with the updated but the phone to remind us with the premium. TV have insurance but when we went to the shop to deliver the TV to them because they fail to do so. they hide branch manager they told us that the is no stand in in the store on Thursday 23/01/2020. until today we don't have TV. Vryheid branch very poor services

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Replies (2)
Beares
Beares's reply29 Jan 2020, 14:54
Official
Dear Sir/Madam 

We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 670457
Beares
Beares's reply30 Jan 2020, 11:08
Official
Dear Sir/Madam,

Please be advised this matter has been amicably resolved

Yours faithfully,

Lewis Stores