KA
Kelly A

1 reviews | Active since May 2024

01 Dec 2025, 08:09

Service

I am do dissatisfied with the service. I recieved an sms stating that I have been approved for credit, and I am an existing customer. Ok go into store and then get told im not approved. Why say 1 thing then another

0
Replies (2)
Beares
Beares's reply01 Dec 2025, 08:22
Official
We acknowledge and are in receipt of the complaint/enquiry An agent will be in contact within 48 hours.
KA
Kelly A's update03 Dec 2025, 10:11
Reviewer Update
I am Grateful my issue was resolved but you guys need to just be more considerate when arranging delivery, some of us are working and cannot afford to sit the entire day waiting for delivery, and then when we enquire about the delivery time we have to deal with rude individuals in the store, unacceptable and this is not the 1st instance where this specific person was rude to me.