RUDE AND ARROGANT JOANNE

I called into Beares call centre and was assisted by a RUDE AND ARROGANT JOANNE. I REQUESTED A NUMBER FOR ONE OF THE BRANCHES AND SHE TOLD ME TO HOLD THEN DROPPED THE CALL ON ME, CALLED BACK AND ASKED WHY WAS THE CALL DROPPED SHE WAS RUDE AND STATED SHE DOES NOT CARE. IF THIS IS THE WAY THEY TREAT THEIR CUSTOMERS THEN I REALLY WONDER