Poor Services Received

Following my previous review regarding a damaged item that has been sold to me,

I have been led to no nother choice as to write another review complaining about the poor service..... AGAIN!!

I purchased and item at the Beares store in Boksburg CBD last year.

When I opened the purchased item, I noticed that there were dents and scratches in it and brought it to the managers attention.

The manager sent a representative to come and gave a look at the item (which remains unused at the moment), i was advised that it could be from me "moving it from the original delivery address".

I have stayed in the same house for the last 4 years and have not moved the item to any other property after accepting delivery.

When I corrected the manager from the store regarding I was advised that they would either give me a discount on the current item or replace it. Seeing as though they do not stock the item any more they cannot replace it, but yet no discount was given on the item.

The staff that was helping me at that time also no longer works there so the current manager is unable to assist me with the current complaint.

I suggest that no one should purchase anything from Beares/Lewis stores as their aftermarket service is extremely poor.