Poor service delivery Beares kathu

Poor service Since I informed the agent in the branch of a product that does not function well anymore. The date I first reported was on the 20 October 2022. I was then informed that the relevant person is aware and will soon attend to my issue. The 29 th On the Saturday I went again. Still to date no one showed up at my house to come and fix the machine or as I was told it will be taken to the branch. STILL WAITING AND DISSAPOINTED! THE UNFORTUNATE TRUTH IS I EXPECTED BETTER SERVICE DELIVERY. BUT REGRETFULLY I WAS PROVEN THE EXACT OPPOSITE.