Poor quality furniture, complaints not resolved.

Around May/June 2019 I purchased a Lounge suite and a Coffee table cash in Tzaneen branch . Few days after delivery one of the couches was making a funny noise and I called the branch were they exchanged and gave me another one (Couch). Later on I had a problem with the other couch, the Wingchair also showing a default on the sides and the feet were not stable. The Ottoman incomplete, months later they came to the house to collect the Lounge suite for fixing. The Lounge suite is still making the same noise. On Friday 2020/07/17 as I sent this Complaint to their Customer Support and no one called or responded to my Complaint. I am still sitting with a defaulted Lounge suite and a Coffee table, I mean 13 months later, still waiting