Poor customer service

I had so much respect for this furniture shop, I believed in their quality products until I bought a Sharka lounge suite in 2020 which didn't even last me 3 months and one 3 sitter was already damaged, they changed it for me and again a year a few months after that, the 3 sitter they brought for me did the same thing as the last one and now they have the audacity to tell me that it's only on a one year guarantee and there's nothing they can do? Who must fix this? Who sold me rejects? Who sold me cheap quality lounge suite? It's bears. A life span of a sofas can never be a year, it's suppose to last for about atleast 5 or more years and this one didn't even get to 2 years, are you kidding me? Why do we pay so much money for your furniture because it looks like we bought it at a Chinese store, and what makes me more angry is that you are taking this very lightly whereas it's my hard earned cash, I will not take it lying down I will leave no stoan unturned until you do right by me. You can't tell me about the guarantee as if I bought a kettle from you, you are misleading customers and lying on our faces to make quick sales. I will never and will never recommend your furniture to anyone, it's beautiful and all but it's made out of cheap material even the staples you used are loose and keep falling from the couch, can you imagine. I'm fuming with anger and disgust of how bears handled this