SJ
Shihaam J

1 reviews | Active since Apr 2024

29 Apr 2024, 09:23

pathetic service

I app**** at Beares in Wynberg, Cape Town last month. There was an issue with one of my accounts where they wanted proof that my husband is paying it.. I didn't recieve anything from them yet my account was debited on the 20th April. Now I'm getting told story after story... All I want is for them to refund me ASAP cause they cant even tell me if the money was transferred from their side yet.

0
Replies (2)
Beares
Beares's reply30 Apr 2024, 08:21
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 863101

Beares
Beares's reply03 May 2024, 11:26
Official
Dear Miss Jacobs

Please be advised that the matter has been amicably resolved.
Yours faithfullyLeis Stores