MJ
Muran J

1 reviews | Active since Jan 2022

15 Feb 2022, 09:43

Pathetic service

I completed my order Friday 11 February 2022, delivery of my goods came yesterday well first off it is not all my goods that I wanted and the worse part is that I got a gas stove which I specifically told the sales rep I been talking to that I need a electric fitted stove. Now the sales rep phone is off and the manager of the stores phone is off I need to cancel my order as their service is completely useless. I'm very disappointed and would not advise anybody to purchase goods from their store

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Replies (2)
Beares
Beares's reply16 Feb 2022, 08:13
Official
 We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is:   751959
Beares
Beares's reply18 Feb 2022, 08:24
Official
Dear Miss Jansen,

Please be advised this matter has been amicably resolved

Yours faithfully,
Lewis Stores