aS
amelia S

1 reviews | Active since Jan 2013

19 May 2021, 10:40

Paid up account (Settled)

Good day

Acc no 2***

I am been charged interest, insurance and fees for an account that I have paid up at the end of february 2021 Amount R472.21 I have spoken to the branch manager been phoned by the clerk of the store and the story has no end please can someone please check and send me a account with a zero balance

0
Replies (3)
Beares
Beares's reply19 May 2021, 11:07
Official
We acknowledge and are in receipt of the complaint/enquiry, and are in the process of investigating the matter.
 
 Our reference number is: 720281
Beares
Beares's reply21 May 2021, 09:56
Official
Dear Miss Steyn,

Please be advised the matter has been amicably resolved

Yours faithfully,
Lewis Stores
aS
amelia S's update21 May 2021, 10:13
Reviewer Update
Good morning

thank you