Nothing done

Bought couches from Beares, last October 2014, the couches were delivered broken when I went to the store to complain I was told the matter will be sorted within 7 days.<br> Till this day, its not done, July 2015. When I call the Lewis people since they bought the Beares I was told they waiting on the supplier and they can only repair. They not even suppose to be helping me since they not receiving my money I should take the matter up with African bank.<br> 8 months later they tell me that, after all the phone calls, emails and faxing of documents they tell me that.<br> If I may ask who bought Beares and who do Beares customers belong to?<br> Why was the customers not contacted and told on a way/channels to follow when they have complaints.<br> How are you going to repair a wooden broken couch and how many times are you willing to repair it<br> Can someone please provide me with consumer act numbers and contact person, I need to report these people.<br> In case you didn't know, I reported the matter within the 7 days of delivery, you were suppose to replace them.<br> In other words I was sold damaged goods on which I am expected to pay a full amount for them. HELL NO.