1 reviews | Active since Apr 2018
Misrepresentation of bed (Qwagga Centre Pta West)
I bought a bed 107cm at Qwagga Centre Pretoria West in 2017 ,the bed was delivered ,on the plastic that covered the bed 91cm was screched and 107cm was wriiten which i did not notice on the day of delivery. I only wanted to use the bed this year in 2018, thats were I realise the wrong bed was delivered. I made contact with the shop luckily they came to collect the bed but the problem was when they callled me informing me that the manufacture does not do manufacture the bed anymore they have to pay the money back.
I did not even bought the bed on account, I paid the bed within two months but was told the manufacturer had charged me R500 beacause the base of the bed was not in good condition, forgetting that they misrepresented (*****) , they had an intention by scraching the correct size of the bed and writing the wrong one.
I dont understand the penalty amount that was charged to me after their services.
Grieved client
Ms Makwela
We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.
Our reference number is:595705
We acknowledge and are in receipt of the complaint / enquiry, and we are in the process of investigating the matter.
Our reference number is:595705
Please be advised that the matter has been resolved amicably.
Please be advised that the matter has been resolved amicably.
